A company's reputation on the Internet directly affects the conversion of potential customers into real transactions. The appearance of negative reviews on Yandex Maps or the broadcast of false facts by the ChatGPT and YandexGPT neural networks destroys trust in the brand. SERM Reputation in AI Networks & GEO Maps in England / International is a comprehensive system for protecting the company’s image, displacing negativity and generating a high trust rating.
What is included in the service
- Monitoring mentions on Maps and in AI. Tracking new reviews on Yandex Maps, Google Maps, 2GIS and neural network responses.
- Removal and appeal of negativity. Official work with geoservice moderators to remove fake and inaccurate reviews.
- Correction of neural network hallucinations. Adjusting factual databases to eliminate negative AI narratives about the company.
- Implementation of systems for collecting positive feedback. Development of motivational mechanics and QR codes to regularly receive ratings from satisfied customers.
- Professional feedback processing. Drawing up diplomatic responses to incoming comments and resolving conflict situations.
- Formation of a positive SERM environment. Publication of expert articles and reviews on authoritative review sites and media.
Stages of work
- Reputation audit and search for negativity. Scanning search results, geomaps and AI responses for false information. Completion time 1 business day.
- SERM strategy development. Drawing up a plan for appealing reviews, developing a rating and adjusting AI sources. Completion time 1 business day.
- Legal and technical work with sites. Submitting motivated complaints to map moderators and cleaning up spam comments. Completion time is from 3 to 5 working days.
- Seeding positive content and reviews. Posting expert materials and launching mechanics to stimulate ratings from buyers. Completion time is from 10 to 20 working days.
- Monthly monitoring and protection. Constant monitoring of ratings, AI responses and preparation of a report on changes in brand perception. Completion time is from 15 to 30 working days.
Pricing in England / International
Pricing for reputation management depends on the current rating level, the volume of negative reviews and the number of branches. You can find out the conditions by calling .
- Card Protection Package. Removing false reviews and increasing ratings on Yandex Maps, Google Maps and 2GIS.
- AI Reputation Package. Correcting neural network responses, cleaning up mentions and displacing negativity from AI results.
- Comprehensive SERM package. Full reputation control: maps, review sites, neural networks, search results and media.
Who is it suitable for?
- Organizations with attacks from competitors. Companies that have suffered from a massive influx of fake negative reviews.
- Businesses with low ratings on maps. Enterprises whose geoservices score has fallen below 4.0 points.
- Companies during rebranding. Organizations changing their name or concept and wishing to start history from scratch.
- Any commercial business. Companies whose sales directly depend on customer trust at the selection stage.
Guarantees in England / International
- Increase in overall rating to 4.5-5.0★. Systematic increase in the average score of the organization in key geoservices.
- Removing confirmed fake negatives. Official removal of comments that violate site rules.
- Correctness of answers in neural networks. Elimination of negative cliches and fabrications in ChatGPT and YandexGPT responses.
- Complete legality of the methods used. Work without cheating by bots, causing the company’s card to be banned.
Why choose England / International
- Experience of official moderation. Knowledge of regulations and legal subtleties of deleting reviews on Yandex Maps and 2GIS.
- Innovative protection in neural networks. We are the first on the market to implement SERM techniques to correct generative AI responses.
- Diplomatic copywriting. Composing responses to negativity that turn dissatisfied customers into loyal customers.
- Automation of feedback collection. Introduction of convenient services for collecting ratings via WhatsApp and QR codes.
- Comprehensive Internet coverage. Control of all points of contact between the client and the brand, from the search engine to the map in the smartphone.
- Transparent dynamics of metrics. Weekly reports on rating growth, number of deleted reviews and coverage.
Questions & Answers
Is it possible to officially delete a negative review on Yandex Maps?
Yes, reviews without a receipt or evidence of service provision are deleted through the support service when evidence is provided.
How to correct negative information in ChatGPT or YandexGPT?
Correction occurs by displacing negative sources from AI scanning databases with expert content.
What is SERM and how is it different from ORM?
SERM focuses on search results and maps, while ORM covers the entire online reputation including social networks.
Is it safe to ask customers to leave reviews for bonuses?
Collecting reviews from real customers through QR codes is absolutely legal and welcomed by geoservices.
How long does it take to restore a company's rating?
The first removal of negativity and increase in ratings occur 1-3 weeks after the start of work.
Order SERM reputation in neural networks and geomaps
To protect your brand from negativity, remove fake reviews and increase your rating on Maps in England / International, call or send a request to info@digital-spec.com.