Privacy Policy

1. General Provisions

1.1. This Privacy Policy governs the processing and protection of personal data collected from users of the website operated by Digital Agency SPEC Ltd (Tax ID / Registration: GE123456789, Registered Address: Georgia, Batumi, Tamar mepe 22a), hereinafter referred to as the "Operator".

1.2. The Operator respects individual privacy and ensures full transparency, confidentiality, and technical protection when handling personal data in compliance with the General Data Protection Regulation (GDPR) and the Law of Georgia on Personal Data Protection.

2. Purposes and Categories of Data Processing

The Operator collects and processes personal data strictly for legitimate operational purposes:

• Inquiries and Client Support: Name, contact phone number, email address, company name. Retention: until communication is concluded or up to 12 months.
• Contract Execution & Service Delivery: Corporate details, billing information, service specifications. Retention: statutory commercial term (3 to 5 years).
• Website Security & Performance Analytics: Technical session parameters, anonymized access metrics via server logs and privacy-compliant analytics tools.

3. Principles of Data Protection and Sharing

3.1. Personal data processing is conducted lawfully, fairly, and transparently, adhering strictly to data minimization and purpose limitation principles.

3.2. The Operator never sells or transfers personal data to unauthorized third parties without explicit consent, except when required by applicable law or competent authorities.

4. User Rights

Users have the following statutory rights under GDPR and national data protection laws:

• Right of access to personal data retained by the Operator;
• Right to rectify inaccurate or incomplete records;
• Right to erasure ("right to be forgotten") upon termination of service necessity;
• Right to restrict or object to processing;
• Right to lodge a complaint with a competent supervisory data protection authority.

To exercise any of these rights, contact the Operator via official email: info@digital-spec.com.

5. Operator Information and Anti-Bot Protection